About Us
Proudly Based in Chattanooga, Tennessee
Local Roots. Commercial Reach.
Every project is different, and we believe the finished product should reflect that. From the initial plans and specifications to fabrication and installation, we focus on understanding the details, meeting project requirements, and delivering work that is built to perform.
Meet Randy Burrows
A Legacy Built Together
Since founding Custom Counter & Display in 1999, Randy Burrows has built a company that reflects who he is: hardworking, straightforward, proud of his craft, and deeply committed to the people around him.
In the beginning, Randy spent the first several months building the work himself, by hand. Over time, that small operation grew into a team whose skill, experience, and dedication have shaped the company alongside him. Together, they have built a reputation through the work they deliver and the relationships they earn.
Family is central to Randy's life, and that sense of responsibility carries into the business. He understands that a company supports households, creates opportunities, and gives people a place to contribute and belong. His concern for the team extends beyond the workday to the families and futures connected to it.
That care goes hand in hand with high expectations. Randy believes in doing the job properly, taking responsibility, and trusting people to bring their best. Across the office, the shop, and the jobsite, every person contributes to the quality customers experience. The finished work represents their combined judgment, patience, and pride.
Years of working together have created a shared history: difficult projects solved, skills developed, relationships strengthened, and accomplishments worth remembering. The people of Custom Counter & Display have helped make the company what it is, and they continue to shape what it can become.
When Randy talks about the future, his thoughts return to those people. He wants to see the company "get bigger and bigger and thrive, for their sake."
That says a great deal about the man and the business he has built.
So much of who Randy is has become part of Custom Counter & Display: his commitment to craftsmanship, his loyalty, his trust, and his care for others. Today, those qualities live throughout the team.
It is a legacy they continue to build together, through work they are proud of and a company they are proud to call their own.
Details Define Outcome
The details matter. We take the time to understand project requirements and build with the specifications in mind.